Kelly Services is currently recruiting for a client in Cambridge, Ontario for the role of Customer Services.

Direct Hire Full time role

Monday to Friday- Onsite role 40 hours/ week

The Customer Service Representative is responsible for processing customers’ orders, day-to-day clerical duties and assists in all aspects of customer service.

1. Customer Service

enter incoming orders in the order entry module of ACCPAC filing of customer invoices

process credits for return goods and/or price adjustments

2. Trade Shows

Attend PIJAC tradeshow in Quebec and Toronto

3. Other activities and responsibilities as assigned from time to time

including administrative assistance to other staff as directed

Qualifications

Must be fluent in English both written and oral.

Must have accurate data entry skills and practical use of Excel and Word.

Ability to work effectively with Sage ACCPAC Accounting Package

Strong communication and collection skills

Ability to work with all staff members as well as customers in a diplomatic manner

Self-starter, detail-oriented, ability to prioritize assignments and meet deadlines

EDI an asset

Reports to: Manager, Customer Service

Salary - $35,000 per annum

Long Term Incentive Program – 25% the first year of approx. $750 per month = $9,000

Total Remuneration = $44,000 + benefits after 3 months.

The LTIP increase to 50% after the first year – an additional $9,000 per year.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.