JOB DESCRIPTION :

Hybrid

Client is currently recruiting Junior Client Reporting Specialist to join our Service Delivery Reporting Hub. In this role you will ensure that the client's daily/monthly/quarterly/semi-annually/annually deliverables are performed timely and accurately, client inquiries are resolved within standard turnaround times, and serves as a point of escalation for complex client issues.

Some of your key responsibilities include:

• Meet all client deliverables in accordance with procedures and controls.

• Research and resolve all client inquiries in accordance with procedures and controls.

• Ensure timely and accurate responses to internal and external clients.

• Work closely with the client, Client Service teams, Funds Transfer, Fund Accounting and Transfer Agents to foster strong working relationships.

• Promptly escalate sensitive/risk issues to management.

• Ensure daily deliverables are completed timely and accurately.

• Assist in the on-boarding of new business and product implementations and conversions

• Perform special projects as directed by the Client Reporting Seniors & Supervisor.

• Enhance quality and efficiency by identifying workflow improvements.

Qualifications:

• BA/BS degree, and/or equivalent work experience

• Advanced knowledge in Excel preferred, and VBA/macro development knowledge highly appreciated.

• Highly organized, detail oriented, self-motivated.

• Proven ability to problem-solve and recommend solutions.

• Strong aptitude for accuracy and attention to details

• Capable of monitoring and completing a variety of projects simultaneously.

• Willingness and ability to work in a client-driven, deadline- oriented environment.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.