University Of Michigan Sparrow - Security Officer 1

Positions Location: Lansing, MI

Job Description

General Purpose of Job:

To provide a safe, secure and orderly environment so that quality, compassionate, accessible healthcare services can be provided without undue fear for personal safety and the safety of property.

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

• Maintain a safe and secure environment for, and provide assistance to, Caregivers, patients, physicians, volunteers and guests of the University Of Michigan Sparrow.
• Greet patients, visitors, and caregivers while patrolling theUniversity Of Michigan Sparrow facilities.
• Serves as a role model for consistent demonstration of University Of Michigan Sparrow ICARE values.
• Respecting the Privacy and Confidentiality of those we serve, in accordance with HIPPA.
• Screening at Emergency department entrances looking for items that may cause harm to patients, visitors, caregivers and physicians.
• Maintain safe handling of dangerous weapons/ items. Appropriately Render firearms safe and secure.
• Provide Visitors with information and direct them appropriately to departments, rooms and functions within the University Of Michigan Sparrow.
• Initiate problem solving when information is lacking (i.e. no doctors name, no paperwork, wrong building, wrong hospital.)
• Recognize potential violent/disruptive behavior and assist with the intervention.
• Learn various Security technologies and software applications (CCTV, IP cameras, Alarm Systems, Access Control Systems, ID Badging, Metal Detectors and X-Ray screening, Intercom Systems, Radios and Paging Systems).
• Maintain current knowledge of University Of Michigan Sparrow properties and related security technologies to ensure proper response to calls for service.
• Assist with hazards (fire, water, chemical etc.) contain or call for assistance.
• Assist with housekeeping duties.
• Coordinate, direct and ensure an efficient Caregiver response to fire alarms and chemical spills/leaks.
• Respond to alarms, code pages and calls for assistance.
• Assists with setting up Incident Command Center, implementing appropriate facility lockdown and access control procedures.
• Manages pedestrian/ vehicular traffic and, as necessary, assists with decontamination procedures (staging and property collection).
• Monitor and control access to the University Of Michigan Sparrow properties/units in accordance with current policies and procedures. Including locking and unlocking buildings/offices and screening of visitors after hours.
• Assist Caregivers with disorderly and/or combative individuals.
• Monitor vehicle traffic, parking facilities and assist motorists as necessary.
• Conduct investigations associated with automobile accidents, theft, damage or malicious destruction.
• Provide safe transport and safekeeping for various hospital monies and patient valuables.
• Conduct investigations and submit reports for administrative review, such as reports of Investigation.
• Perform other duties, as directed, associated with stat materials, medical records acquisition, Pharmacy, Laboratory, Radiology deliveries, etc.
• Identify the need for and utilize resources that serve those with language, visual or hearing challenges.

Job Requirements General Requirements

• Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures. • Adheres to ICARE values and standards of behavior (Inno