Come Create at Ricoh

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of informationhow it is collected, stored, managed, and sharedto unlock the potential in every organization. We deliver services and technologies that inspire our customers success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in yourself

At Ricoh, you can:

• Choose from a broad selection of medical, dental, life, and disability insurance options.

• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

• Augment your education with team member tuition assistance programs.

• Enjoy paid vacation time and paid holidays annually.

• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

POSITION PROFILE

Lead the daily operation for all UNIX, mainframe and windows servers, and the daily operation of all networks, data communications and peripheral equipment. Set standard operating procedures for servers and networks to assure 100% availability. Maintain batch jobs for complex application systems. Manage the tape backup processes, including job flows, tape mounts, tape storage and tape inventories. Responds to and diagnoses problems through discussions with engineers, vendors and management. Includes problem recognition, research, isolation, and resolution steps using alerts, monitoring systems and the problem management database. Manage the facilities and the environmental systems, including electrical power, security, and HVAC and fire detection/suppression.

JOB DUTIES AND RESPONSIBILITIES

• Lead the operations and monitoring of systems and networks.

• Maintain batch jobs.

• Process backup tape procedures.

• Problem management and reporting.

• Manage facilities and environmental systems.

QUALIFICATIONS (Education, Experience, and Certifications)

Typically Requires:

• Requires high school diploma or equivalent experience.

• Requires 2 years of technical support experience along with some Network support experience.

• Requires experience in basic network protocol configuration in an Ethernet environment.

EEO/Affirmative Action Employer -- M/F/Disability/Veteran