**SUMMARY: Directs clinical planning, application and follow-up of medical equipment and supplies for individuals. The position is responsible for completing patient records, home visits, and coordinating care with other providers.

ESSENTIAL FUNCTIONS

+-----------------------------------------------------------------------+ | 1. Directs the planning of equipment needs for patients and | | high-tech setups. | +-----------------------------------------------------------------------+ | 2. Knowledge of all HME Equipment and HME supplies to include item | | numbers, unit of measure, pricing, use, expiration, | | operation/function, preventative maintenance, and safety | | features. Ability to educate patients, caregivers, and referral | | sources. | +-----------------------------------------------------------------------+ | 3. Knowledge and performance of detailed transactions in Brightree | | including but not limited to registering new customer, sales | | orders, transfers, cash sales, returns, notes, tasks, autopay, | | and WIPS. | +-----------------------------------------------------------------------+ | 4. Responsible to assist in equipment servicing, maintenance and | | cleaning according to manufacturers specifications, safety, and | | infection control standards. | +-----------------------------------------------------------------------+ | 5. Conducts home visits to perform quality control checks on | | equipment, and review with the customer proper use and safety | | factors. | +-----------------------------------------------------------------------+ | 6. Represents the company through marketing and inservicing of a | | defined product line to selected referral services. This requires | | continued updating of knowledge of products and services the | | location chooses to offer. | +-----------------------------------------------------------------------+ | 7. Represents Avera HME to patients and referral sources using the | | Avera CARE standards. Communicates any problems to supervisor. | | 8. May be required to complete patient/caregiver follow up on | | equipment and supplies. | +-----------------------------------------------------------------------+ | 9. Pulls appropriate equipment and supply inventory based on patient | | sales order. | | 10. Timely and appropriately communicates with the patient, | | caregiver, and/or referral. | | 11. Responsible for taking call as scheduled outside of office hours. | | 12. Inventory control activities are efficient and loss is minimized. | +-----------------------------------------------------------------------+ | 13. Has general knowledge of all product lines promoted at the | | location, and serves as resource to other staff and referrals | | regarding indications for use. | +-----------------------------------------------------------------------+ | 14. Is able to handle most billing and reimbursement inquiries and | | assists the site manager with special projects as assigned (i.e., | | quality management, inventory control, staff training, etc.). | +-----------------------------------------------------------------------+

**ESSENTIAL QUALIFICATIONS: The individual must be able to work the hours specified above. To perform this job successfully, an in ividual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities required to perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, so long as the accommodations do not cause undue hardship to the employer.

EDUCATION and/or EXPERIENCE:

• Bachelor's degree from a four-year college or university; one to two years related experience and/or training; or an equivalent combination of education and experience required.

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