Overview

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HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report . As a recipient of theMagnetAward for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Practice Coordinator

Radiology & Imaging

Full-Time

Overview:

Provide full administrative support to the attendings and department integrating a diverse range of responsibilities, fulfilling the roles of an administrative assistant, research coordinator, and patient coordinator to facilitate the efficient, effective and organized operation of the department.

Reporting to the Associate Director, Practice Operations and Administration and working closely with physicians and managers to assist with the day-to-day operational activities and various projects in the department ensuring the highest level of customer service delivery, practice support and patient confidentiality.

Responsibilities:

• Provide administrative support to the attendings and department. Administrative responsibilities may include the following:

• Screening patient calls and emails, and helping to address questions and concerns, sometimes of a complicated and sensitive nature

• Calendar management utilizing Outlook for scheduling conferences, seminars, travel and association memberships; ability to update CVs and publications/manuscripts

• Maintains required files, records and reports on an ongoing basis

• Organizes major meetings including distributing materials, arranging for refreshments, and transcribing minutes

• Preparation of response to compliments and complaints regarding department staff (both from patients and additional HSS departments)

• Transcribing dictated manuscripts, patient reports, and reviews, taking care with the appropriate scientific and clinical language

• Prepares and develops agendas and presentations for meetings to support practice operations; coordinates meetings with participants

• Supports Vice Chairman, Director of Spine Imaging and Director of MR Neurography for all patient and project-related activities:

• Coordinates meetings and distributes materials related to Information Technology efforts

• Helps coordinate stat/add-on cases for MR imaging and/or interventional procedures

• Prepare and review monthly reports including referrals

• Possess a working knowledge of scientific language and the scientific process in a clinical and basic science setting, as well as the ability to assimilate complex language specific to MSK orthopaedic imaging, information technology and interventional radiology.

• Provides comprehensive support for senior leadership; prioritizes and organizes essential tasks and streamline operational activities to the appropriate personnel.

• Schedule events and meetings for outside vendors as well as various internal individuals and groups (in services, lunch and learn);

• Assists directors in other related duties as required and assigned

• Demonstrate flexibility and superb work ethic. Work as a team player, maintain an excellent rapport with colleagues, service departments, and follows procedures and guidelines set by leadership

• Establish and maintain cooperative working relationships with other employees in Radiology & Imaging to facilitate carrying out instructions involving other departments, transmitting information accurately and tactfully

Qualifications

• Minimum 3-5 years of experience working in healthcare administration

• Bachelor’s degree required; Master’s degree strongly desired

• Ability to prioritize and handle multiple tasks simultaneously, often under a deadline and in a fast-paced environment

• Strong attention to detail, with excellent organizational and interpersonal skills

• Strong customer service orientation

• Present and maintain courteous and professional demeanor

• Ability to work in a team and communicate effectively

• Ability to independently resolve issues and handle unexpected challenges

• Ability to adjust to changing situations, work assignments and work schedule

• Ability to handle sensitive and confidential information with discretion is a must

• Excellent verbal and written communication skills

• Excellent computer skills; Knowledge of Microsoft Office, PowerPoint, Outlook and other office automation tools and systems

Pay Range - Minimum

USD $32.95/Hr.

Pay Range - Maximum

USD $38.45/Hr.

Posted Date2 weeks ago(5/14/2024 8:17 AM)

Job ID2024-19427

LocationUS-NY-New York

CategoryRadiology - All Openings

Emp StatusRegular Full-Time

Hours per Week35

ShiftDays