Job Information
City of Portland Training and Development Program Assistant (CSA II) - UPDATED in Portland, Oregon
Training and Development Program Assistant (CSA II) - UPDATED
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Training and Development Program Assistant (CSA II) - UPDATED
Salary
$22.49 - $28.00 Hourly
Location
1120 SW 5th Ave, OR
Job Type
Casual
Job Number
2024-00496
Bureau
Portland Water Bureau
Opening Date
04/29/2024
Closing Date
5/20/2024 11:59 PM Pacific
Description
Benefits
Questions
The Position
Do you enjoy creating accessible training experiences and documents?
Are you a detail-oriented individual who appreciates creating and documenting effective processes?
Ready to build your experience in employee training and development?
If you answered “yes” to these questions, please consider applying to the Training and Development Program Assistant role at t he Portland Water Bureau .
About the Position
Job Appointment: Casual
Work Schedule: Approximately 20 hours per week with scheduling flexibility.
Note: This Community Service Aide (CSA II) position has a maximum of 1,400 hours in a calendar year.
Work Location: This position will work at the Portland Building, 1120 SW 5 th Ave., Portland, OR 97204. This is a hybrid position.
Benefits: This position is not eligible for benefits
Union Representation: This position is not represented by a union
Application Materials: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a resume and respond to supplemental questions for this application.
Position Summary
The Portland Water Bureau seeks to hire a Training and Development Program Assistant (Community Service Aide II) to support employee engagement and development related to the Bureau’s Business Services. The Business Services group houses many of the bureau’s core employee-focused functions, including –
Human resources
Communications and outreach
Equity and policy
Employee experience and development
Strategic planning
As a Training and Development Program Assistant (CSA II), you will:
Assist in the administration, delivery, and documentation of employee programs and trainings.
Support the coordination of virtual and in-person programming to include ‘lunch and learn’ style experiences, immersive multi-day employee experience programming, job shadow programming, and New Employee Welcome.
Coordinate evaluation tools and processes for employee programs and trainings.
Support the bureau-wide implementation of LinkedIn Learning, including promoting the program, communicating the value and evolving opportunity to the workforce, coordinating the employee experience with the platform, and developing recommended learning pathways.
Perform administrative tasks and other duties as assigned independently.
We value diverse perspectives and life experiences and aspire to hire and support people who reflect the diversity of the people of Portland. People of color, LGBTQ I A+ and other identities, people with disabilities, and veterans are encouraged to apply. Employees are guided by the shared values of public service, customers, communication, and equity. We work hard every day to share the stories about how our investments in the water system ensure safe and abundant water for generations to come. Your unique perspective and lived experience will help shape our work and strengthen our organization.
About the Portland Water Bureau:
The Portland Water Bureau (http://www.portlandoregon.gov/water) serves water to nearly a million people in the Portland area. Portland’s water system includes two great water sources, 53 tanks and reservoirs, and 2,200 miles of pipes. The bureau employs approximately 600 people in a variety of professions including maintenance and construction, engineering and design, water treatment and resource protection, customer service and communications, and much more. The bureau values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. Black, Indigenous, People of Color, and people with disabilities, are encouraged to apply for this position.
Our mission: We serve excellent water every minute of every day.
Our vision: The water our community loves is safe and abundant for generations to come.
Our equity commitment: We work to uproot systemic inequities and their impacts on our employees and the people we serve. We commit to the difficult—and essential—work of transforming Water Bureau policies, practices, and culture to better serve historically and currently oppressed communities.
More Information about the Portland Water Bureau (http://www.portlandoregon.gov/water) .
Virtual Zoom Meet & Greet Opportunity
Come meet the hiring manager and the recruiter! We will review the job announcement and discuss what a typical day looks like for this position. We will also devote time to answer any questions you may have about the application process and/or the position.
Monday, May 13, 2024, 5:30PM-6:30PM Pacific Time (US and Canada)
Zoom Meeting Link: https://us06web.zoom.us/j/86948089428
Have a question?
Contact Information:
Vanessa Valdez, Recruiter
Bureau of Human Resources
Vanessa.Valdez@portlandoregon.gov
To Qualify
The following minimum qualifications are required for this position:
Knowledge of technology and software, such as Microsoft Office & Office 365, or others.
Knowledge and experience assisting in creating, designing or delivering training content for adult learners.
Knowledge of and experience with the tools and techniques for project planning and management.
Strong communication skills, both verbal and i n writing
Ability to communicate and collaborate with individuals from a variety of different backgrounds and communication styles.
Preferred Qualifications
The following qualifications are helpful, but not required :
Volunteer or employment experience with some aspect of Portland’s diverse civic engagement system or similar
Ability to use online tools for conducting feedback and evaluation processes, such as Microsoft Forms and Survey Monkey
Previous administrative support experience
The Recruitment Process
Step 1: Apply online between April 29, 2024 – May 20, 2024
Required Application Materials:
Resume
Supplemental Questions
Optional Application Materials:
Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc)
Application Tips
Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. Do not attach materials not requested . E-mailed and/or faxed applications will not be accepted.
Step 2: Minimum Qualification Evaluation: Week of May 20, 2024
An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their résumé and supplemental questions, weighted 100%.
Your résumé and supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 (https://www.portland.gov/policies/human-resources-administrative-rules/employment/hrar-301-recruitment-processes) for complete information.
Step 3: Establishment of Eligible List: Week of May 27, 2024
Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.
Step 4: Selection (Interview): Late May 2024
Hiring bureau will review and select candidates for an interview
Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list.
Step 5: Offer of Employment: June 2024
Step 6: Start Date: Late June - Early July 2024
A start date will be determined after all conditions of employment have been met.
Timeline is approximate and subject to change.
Additional Information
Click here (https://www.portland.gov/bhr/career-center/recruitment-policy) for additional information regarding the following:
Veteran Preference
ADA, Pregnancy, and Religious Accommodations
Work Status
Equal Employment Opportunity
An Equal Opportunity / Affirmative Action Employer
This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status.
The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers.
More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031.
Health Care (Medical, Vision and Dental) (https://www.portlandoregon.gov/bhr/67562)
Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office.
Retirement (http://www.oregon.gov/PERS/)
Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP)
The City currently pays the employee's share of the retirement contribution.
Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.)
Sick Leave (http://www.portlandoregon.gov/citycode/article/12414)
Casual employees accrue sick leave as outlined in the City of Portland protected sick time law.
Family Medical Leave (http://www.portlandonline.com/omf/index.cfm?c=27799&a=12415)
In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons.
01
Thank you for your interest in joining the team at the City of Portland. We sincerely value your time and hope to make your application experience as positive as possible.
The following supplemental questions are an important step to assist us in determining if you have the minimum qualifications to succeed in the posted vacancy.
Write specific and unique responses to each question. Answering "No", to any of the Yes/No questions or answering an essay question with the following "See resume", or entering "N/A" for any of the minimum qualifications listed in the "To Qualify" section may eliminate you from further consideration.
Note: If you are requesting veterans' preference, please be sure to upload a copy of your DD214 and/or Veteran's administration letter stating your disability. Veteran's preference documentation must be submitted by the closing time of this announcement.
Have you read and understood all the information listed above?
Yes
No - If you have any questions, please contact the recruiter on the announcement.
02
Where did you first learn about this job opportunity? (If on a website or job board, please specify which one)
03
The City of Portland receives public records requests at times. Please indicate which response you find appropriate: (Answer will not disqualify you from the process)
My application was submitted with the understanding that the City of Portland would keep the information confidential and would only disclose the information if ordered to do so. I would not have submitted this application without the promise of confidentiality.
You may release my application; I am waiving confidentiality.
04
Please provide a detailed example(s) of your knowledge of office technology and software, such as Microsoft Office and/or Office 365, or others.
In your response, include details that clearly reflect how you meet this minimum qualification. Such as:
Examples of when you used the knowledge skill or ability.
Role you served in (professional, internship, volunteer).
The impact and/or results of your of experience.
Skills, training, transferable skills or lived experience you have that will help you in this area.
Total years of experience applying the knowledge, skill, or ability.
05
Please provide a detailed example(s) of your knowledge and experience assisting in creating, designing, or delivering training content for adult learners.
In your response, include details that clearly reflect how you meet this minimum qualification. Such as:
Examples of when you used the knowledge skill or ability.
Role you served in (professional, internship, volunteer).
The impact and/or results of your of experience.
Skills, training, transferable skills or lived experience you have that will help you in this area.
Total years of experience applying the knowledge, skill, or ability.
06
Please provide a detailed example(s) of your knowledge and experience with the tools and techniques for project planning and management.
In your response, include details that clearly reflect how you meet this minimum qualification. Such as:
Examples of when you used the knowledge skill or ability.
Role you served in (professional, internship, volunteer).
The impact and/or results of your of experience.
Skills, training, transferable skills or lived experience you have that will help you in this area.
Total years of experience applying the knowledge, skill, or ability.
07
Please provide a detailed example(s) of your strong communication skills, both verbal and in writing.
In your response, include details that clearly reflect how you meet this minimum qualification. Such as:
Examples of when you used the knowledge skill or ability.
Role you served in (professional, internship, volunteer).
The impact and/or results of your of experience.
Skills, training, transferable skills or lived experience you have that will help you in this area.
Total years of experience applying the knowledge, skill, or ability.
08
Please provide a detailed example(s) of your ability to communicate and collaborate with individuals from a variety of different backgrounds and communication styles.
In your response, include details that clearly reflect how you meet this minimum qualification. Such as:
Examples of when you used the knowledge skill or ability.
Role you served in (professional, internship, volunteer).
The impact and/or results of your of experience.
Skills, training, transferable skills or lived experience you have that will help you in this area.
Total years of experience applying the knowledge, skill, or ability.
Required Question
Agency
City of Portland
Address
1120 SW 5th Ave, Room 987 Portland, Oregon, 97204
Website
http://www.portlandoregon.gov/jobs
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