Job Description

The On-site Service Engineer Team Lead is responsible for performing and supervising the Sustaining and Installation (IQ) semi-routine preventative maintenance of products through well-defined schedules and procedures.

* Directs team daily operational activities while providing single point of contact for customer for all Sustaining and Installation Qualification related issues.

* Establishes and audits local operating procedures to provide a training aid and reference source for Edwards and customer personnel.

* Performs special projects at customer site with supervision as needed from senior technical experts or project management.

* Maintains records of repairs and maintenance performed using local database. Develops and maintains a preventive maintenance schedule for equipment that will ensure optimum performance.

* Assists with failure analysis by providing information on mode of failure on each equipment failure.

* Submits information to technical department to drive equipment improvements.

* Writes weekly/monthly reports on activities that have been performed at a customer's site based on customer and regional management requirements.

* Works with Site Lead and Site Manager to ensure 7x24 escalation support for site team.

* Maintains punctual, regular and predictable attendance; works collaboratively in a team environment with a spirit of cooperation.

* Respectfully takes direction from [supervisor/ manager]; other duties as assigned.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

Education level

o AS degree or equivalent in relevant technical field (full military equivalent may substitute for AS with HR and supervisory approval) -OR- 4+ years' related technical experience (i.e., military, electromechanical devices, comms).

Relevant Previous experience

o 5 years related industry experience including the completion of relevant training and competencies profiles defined within the training plan for the current position and has demonstrated understanding of the product.

Knowledge areas/Skills

o Electronic, mechanical, chemical, or gas in the Semiconductor industry is preferred.

Other requirements

o Strong leadership skills.

o Excellent organization, prioritizing, multi-tasking and customer service skills. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.