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Amazon Labor Lead, Strategy in Tempe, Arizona

Description

The Supply Chain Strategy team delivers labor planning and staffing solutions in a real-time environment for NACF Operations. Are you interested in working on a fast-paced team that pioneers ways to delight customers? Do you have a passion for deep diving data and crunching numbers? Are you motivated to work on challenging problems or develop innovative solutions for Amazon’s supply chain? This is what Supply Chain Strategy (SCS) is all about!

The SCS team is seeking a highly skilled and motivated labor lead to support initiatives across multiple teams. An ideal candidate will be able to deep dive issues and communicate well with business stakeholders. They will be curious, comfortable with ambiguity, have strong attention to detail, be vocally self-critical, and be able to collaborate with others in a fast-paced and ever-changing environment.

The Strategy Labor Lead is responsible for completing deep dives, answering site questions, and escalating issues when additional support is needed. This role will also be responsible for running projects related to Staffing Strategies in order to improve the accuracy of numerous projects and programs within the planning space.

This position is NOT remote and DOES require you to be onsite in Tempe, AZ.

Key job responsibilities

  • Perform Deep Dives to understand FC performance or trends.

  • Respond to site questions and issues raised through various programs.

  • Effectively identify and communicate issues and escalate to management.

  • Work well in a team environment and act as an advisor to FC customers.

  • Highly organized, excellent multi-tasking skills, and efficient in ambiguous situations

We are open to hiring candidates to work out of one of the following locations:

Tempe, AZ, USA

Basic Qualifications

BASIC QUALIFICATIONS

  • High school diploma or equivalent

  • 1+ year experience with the Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)

  • 2+ years of relevant professional experience

  • Experience navigating a knowledge base and following Standard Operating Procedures (SOP)

  • Effective verbal/written communication and data presentation skills

Preferred Qualifications

  • Bachelor's degree in Business, Engineering, Statistics, Computer Science, Mathematics, Supply Chain or related field.

  • 3+ years of relevant experience

  • Prior experience within Amazon Fulfillment/Supply Chain

  • Ability to deal with ambiguity and competing objectives in a fast paced environment.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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